Customer Testimonials

DealerRater logo
DealerRater Jun 9, 2023

Mel was great to work with but the whole process just took way too long. I think we were there for ~3 hours.

Read at DealerRater

Google logo
Google Jun 7, 2023

Bought a used car here, experience was great. This is not an in-house brand but when I took the car for multipoint inspection, everything turned out great and car is in great shape

DealerRater logo
DealerRater Jun 2, 2023

These guys are the best! My salesman is Chris Hall. Him and his team really did a great job of assistancing with me getting a new car. Gabriel, Ray, CJ, and Chris are the get it done team!!! Thank you!!!! The Morefields

Read at DealerRater

Google logo
Google May 31, 2023

DealerRater logo
DealerRater May 28, 2023

Renard, CJ, Gabe, Chris are the best salesman and are really nice and professional and will get you want you need.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2023

Good service even though the notice was short I got served in a good time

Read at DealerRater

Google logo
Google May 27, 2023

DealerRater logo
DealerRater May 24, 2023

Good job always always go to This Nissan there nice and quick also good business

Read at DealerRater

DealerRater logo
DealerRater May 22, 2023

Our whole experience with Gabriel, Melvin, and Nissan of Ellicott City was amazing. Everyone at Nissan of Ellicott City made us feel important and did not pressure us to buy. I will definitely recommend the to anyone who is looking to purchase a new car.

Read at DealerRater

DealerRater logo
DealerRater May 18, 2023

Very good service. Fixed the problem with my car. Been running well ever since then.

Read at DealerRater

DealerRater logo
DealerRater May 17, 2023

Great service guys great great service i loved it. I loved it great great great dealer

Read at DealerRater

DealerRater logo
DealerRater May 15, 2023

This dealership offers professional, accommodating, and efficient service! Would recommend to friends and family. We were very happy with the service and love our vehicle!

Read at DealerRater

Google logo
Google May 15, 2023

DealerRater logo
DealerRater May 10, 2023

they are so nice to help me make a appointment And good service for oil change

Read at DealerRater

Google logo
Google May 8, 2023

Dealer incredibly accommodating given I was having recall issues addressed as well as routine maintenance. Very transparent in what to expect, as well as need for parts and uncertain timeframe. Kept me well informed.

Google logo
Google May 8, 2023

Easy and smooth process. Very knowledgeable about the vehicles. They didn’t the car I wanted on the lot, they did some research and found it at another location, went and picked it up and it was ready for me the next day.

DealerRater logo
DealerRater May 5, 2023

The sales team gave me all the information I needed to make my decision without feeling rushed or pressured, and ultimately it’s why I decided to go with them for my purchase. I appreciated Melvins patience and help in the process.

Read at DealerRater

Google logo
Google May 4, 2023

Very well received by the receptionist and attended by the person to understand my vehicle's problem and ultimately satisfied with the repair and also with further suggestions / solutions/recommendations for future.

DealerRater logo
DealerRater May 2, 2023

I received an excellent service, positive experience regarding recent automotive service at Ellicott City Nissan.

Read at DealerRater

DealerRater logo
DealerRater May 2, 2023

I just had my window actuator replaced, and also had new radiator hoses installed for my Nissan Murano. Nissan of Ellicott city did an amazing job. I couldn’t be more pleased. Thanks to Ray, Sean and De Andre. for always taking amazing care of my three Nissans. And thank you to the great service technicians who were always on top of their game . These People are amazing!

Read at DealerRater

Google logo
Google Apr 29, 2023

Had a lovely experience and very welcoming people. Especially Melvin, Cj and Randaldo

Google logo
Google Apr 28, 2023

Hi my name is Shannon , it was a pleasure being a customer with Nissan Elliot City I’m a happy customer they help me get another car after my first car transmission went up ! They are truly a blessing in I would recommend anyone come here ! My special team that help made this transaction is Melvin , CJ Renard , Brittany love you Guy’s thank you ❤️❤️.

DealerRater logo
DealerRater Apr 26, 2023

Chris really listened when I mentioned features and went above and beyond to show me a vehicle theat brought me joy!! This was a easy, no stress in and out car buying experience! Thanks Chris and C.J!!

Read at DealerRater

Google logo
Google Apr 22, 2023

Our sales representative Chris, did an amazing job finding my wife an suv that she just fell in love with. Two days later, Chris performed magic and was able to get my son into a brand new Sentra. The customer service was above and beyond and we got to ring the bell twice!!! I would definitely recommend you guys to anyone who wants to buy a vehicle. Thanks again Chris, you are the man!

DealerRater logo
DealerRater Apr 22, 2023

Fast friendly accurate service from Deandre Cooper as always. Highly recommended, Will be back in another 5000 miles.

Read at DealerRater

Google logo
Google Apr 21, 2023

Melvin, Gabriel, Cj, and renard are awesome i would recommend melvin to anyone buying a car.

Google logo
Google Apr 16, 2023

Best Customer Service!!! They went above and beyond to make our deal happen. Ask for Chris.

DealerRater logo
DealerRater Apr 10, 2023

GREAT JOB. KEEP UP THE GOOD WORK. I WOULD RECOMMED FAMILY AND FRIENDS TO THIS DEALERSHIP IN FUTURE.

Read at DealerRater

Google logo
Google Apr 7, 2023

DealerRater logo
DealerRater Apr 7, 2023

It was excellent and I will be back to get more service done I want to thank the staff for a pleasant beginning of my day then again

Read at DealerRater

DealerRater logo
DealerRater Apr 6, 2023

Deadre Cooper is absolutely great! This is my 2nd review of how awesome the job was scheduled and complete. Deandre is a valuable asset to the Nissan team, keep up the great work!

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2023

Very helpful, easy to work with. Would buy again from this dealership. Mohamed was very friendly and knowledgeable about the car.

Read at DealerRater

Google logo
Google Apr 4, 2023

Melvin, Renard, and Cj are great! Ask for Melvin when you come buy

Google logo
Google Apr 3, 2023

Had a great experience here, nice environment and very nice employees.

DealerRater logo
DealerRater Apr 2, 2023

Good communication. Needed to negotiate on price which is always a bit annoying but they were fair and I was please with price and car.

Read at DealerRater

DealerRater logo
DealerRater Apr 1, 2023

Awesome experience from the front door to every department. The sales manager C.J., Danielle, Mohamed cashiers service department. I will be back.

Read at DealerRater

DealerRater logo
DealerRater Apr 1, 2023

Mohamed was very friendly and informative Nissan should be thankful for having good people as staff not just salespeople. I will definitely be back!

Read at DealerRater

Google logo
Google Mar 30, 2023

DealerRater logo
DealerRater Mar 30, 2023

I am satisfied with the service good customer service care all my work was done ✔️

Read at DealerRater

Google logo
Google Mar 30, 2023

Google logo
Google Mar 28, 2023

Melvin, Cj and Gabriel were awesome to deal with. I did not feel any pressure they accepted my trade with ease and their customer service was outstanding.I will definitely send more of my friends their way.

Google logo
Google Mar 28, 2023

Nice staff and service, and believe it or not, good coffee.

Google logo
Google Mar 26, 2023

Awwwsome service with Nissan of Ellicott city with sales rep. Mr Melvin, Manager Renard, And General Manager Gabriel

DealerRater logo
DealerRater Mar 26, 2023

This is my first time coming to this location. The team was fantastic and patient with me. Great team to work with. Will refer future applicants.

Read at DealerRater

Google logo
Google Mar 25, 2023

Melvin and Bernard helped me get the exact car that I wanted, service was quick and I was offered the best deal. I felt so at home as soon as I was greeted. Thank you guys so much!!

Google logo
Google Mar 25, 2023

I really appreciate the help that Melvin provided to me and my mom, he was very generous and got me in an amazing car with quick service!! Him and Renard were extremely friendly and helpful.

DealerRater logo
DealerRater Mar 25, 2023

I just took my vehicle in for service on March 23. they replaced my front control arms and did a multipoint inspection and an oil change at the same time. I dropped my car off in the morning and they graciously dropped me off at my office. By 2 o’clock, everything was completely done, and they even washed my car as well. my car is running so well and I owe it to the great people at Nissan of Ellicott city. Ray.Karpal Is the best service manager in the industry. His technicians are amazing. Sean Tucker and DeAndre, Cooper do ...

Read at DealerRater

Google logo
Google Mar 25, 2023

Melvin and his manager were helpful with our transaction. Nice experience.

DealerRater logo
DealerRater Mar 23, 2023

Always great service at Ellicott City Nissan. Fast, efficient and worry free. I'll definitely be back!

Read at DealerRater

Google logo
Google Mar 22, 2023

Overall quick service, vending machine didn’t take cards at the time though.

DealerRater logo
DealerRater Mar 22, 2023

Good experience. Staff was friendly and helpful. Financing was smooth process and completed in timely manner.

Read at DealerRater

DealerRater logo
DealerRater Mar 21, 2023

A clean place nice atmosphere comfortable with wifi t.v didn't take long for my car and I was out all I can say it's great

Read at DealerRater

DealerRater logo
DealerRater Mar 19, 2023

It was timely work not long wet or did it take minutes for work to be done and wash was great with the worry that was done so all and one thanks for the hard work Mr Jr And thanks again hard work you do

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2023

I am very pleased with the excellent service I received form Sonja and Ricardo. I highly recommend this dealer.

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2023

The service department at Nissan Ellicott City is great.. I scheduled an oil change and tire rotation. It was completed quickly and everyone was very friendly and professional.

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2023

Great experience! We got what we planned to get and they had options to ensure we are satisfied

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2023

My service advisor Avis Hall is very professional and courteous. I always come here for service on my two Nissans. My 2018 Armada purrs like a kitten after they service it. Thanks Nissan of Ellicott City.

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2023

The service department has been working with me to keep my Maxima in tip top shape, Mr Karpal and team are very professional in the way preform there duties. Ms. Hall works hard to make that my car needs are meet.

Read at DealerRater

DealerRater logo
DealerRater Mar 15, 2023

No issues, fast service. On timely manner. Keep it up. Thanks to all of you.

Read at DealerRater

Google logo
Google Mar 15, 2023

Google logo
Google Mar 14, 2023

Very prompt service with an update on vehicle condition before asking to finalize

DealerRater logo
DealerRater Mar 14, 2023

I was almost 30 minutes late to my service appointment but I was able to be seen anyways. I really appreciate that

Read at DealerRater

Google logo
Google Mar 12, 2023

My vehicle purchase was a unexpected purchase but CJ my service advisor introduced me to my salesman Melvin Barahona. Mr. Barahona made my purchase a pleasure he understood my wife and I situation we so grateful that our experience was a pleasure in time that truly started out a bad mourning by the end of the day my experience was outstanding.

Google logo
Google Mar 11, 2023

Melvin, CJ, and renard are great. Best car buying. Ask for melvin!

Google logo
Google Mar 11, 2023

Google logo
Google Mar 11, 2023

DealerRater logo
DealerRater Mar 10, 2023

The work was done in a professional manner. The service representative explained the requirements to me clearly. The waiting area is clean and taken care of.

Read at DealerRater

DealerRater logo
DealerRater Mar 10, 2023

Great Dealership! Mohammed, Renard and Sisto is amazing. I highly recommend this dealership! Professional and polite! My purchase was 2/16/2023, Red Nissan Altima.

Read at DealerRater

DealerRater logo
DealerRater Mar 5, 2023

The dealers Mohammad and Rafael were very knowledgeable and helpful. The deal was done in a good timely manner.

Read at DealerRater

DealerRater logo
DealerRater Mar 5, 2023

I was very well attended too. Was in and out in a good amount of time.

Read at DealerRater

DealerRater logo
DealerRater Mar 3, 2023

This is a highly professional and efficient company. I was very pleased that everyone went above and beyond in service to the customer.

Read at DealerRater

Google logo
Google Mar 1, 2023

My experience with Nissan Ellicott City is always wonderful. CJ, Brittney, Melvin and Sisto made my purchase a tireless and exciting experience. Hands down, they were professional, Knowledgeable, Patient and kind. professional

DealerRater logo
DealerRater Feb 28, 2023

Excellent customer service. Thanks Avis for your great experience. Very knowledgeable and courteous service staff.

Read at DealerRater

DealerRater logo
DealerRater Feb 27, 2023

I was treated as Family, with Respect and with Dignity. I was made comfortable to asked questions.

Read at DealerRater

Google logo
Google Feb 26, 2023

Great customer service. My car buying experience was fast and smooth. Thanks to Chris who sold me my 2023 Pathfinder!

Google logo
Google Feb 25, 2023

I want to thank you for doing an excellent job replacing my brakes in a reasonable amount of time, also for Your Great Service in helping me with my situation, to Mr Ray, Ms Ava and Mr DeAndre, also to the Service men who worked on the car. With Agape' Love

DealerRater logo
DealerRater Feb 25, 2023

Service representative, Shawn, was personal, professional and had technical competencies enabling discussions in areas beyond why I was there. This was not a case of "selling" me on additional work, but rather answering questions I had.

Read at DealerRater

Google logo
Google Feb 24, 2023

Melvin, Renard, and Sisto made my first car-buying experience a breeze. Melvin was very knowledgeable of the car and encouraged me to make the best decision for me. I would definitely recommend them to anyone considering buying.

DealerRater logo
DealerRater Feb 24, 2023

An Excellent experience all around, from start to finish! Sales representatives and employees, attentive to my financial needs and keep within my expressed budget. I highly recommend this Dealership!

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2023

I waited to complete this based on my first experience of getting my repair completed but issue still not fixed. I’m thrilled to say that the Service Manger Avis was quick to step in and ensure the situation was corrected. While it took some time, it was done and done right. She was extremely friendly, professional, and responsive. Truly appreciate her efforts.

Read at DealerRater

DealerRater logo
DealerRater Feb 21, 2023

They are the best in the business. The work is always spot on. Ray, DeAndre, and Sean do an amazing job. I couldn’t be happier.

Read at DealerRater

Google logo
Google Feb 21, 2023

Melvin was awesome and very helpful.

Google logo
Google Feb 21, 2023

Shawn was great, a great guy. Surpassed all my expectations and very friendly. Asset.

DealerRater logo
DealerRater Feb 20, 2023

Shawn was great! Very friendly and an asset to the team. Surpassed all my expectations.

Read at DealerRater

DealerRater logo
DealerRater Feb 20, 2023

An excellent service. The employees were professional and hard-working. They went the extra mile for me, when I mentioned I had a warranty on my tires, they checked and made sure that it could be processed with the warranty.

Read at DealerRater

DealerRater logo
DealerRater Feb 10, 2023

I just took my 2014 Altima to Nissan of Ellicott city and the service was exceptional! Everything was done quickly and efficiently and my car was washed before I picked it up.DeAndre Does a great job and Ray Karpal The service manager is the best.

Read at DealerRater

Google logo
Google Feb 7, 2023

The service attendant was very professional and friendly. I will be returning for my next service repair.

Google logo
Google Feb 7, 2023

Google logo
Google Feb 7, 2023

I had a great experience in Nissan Ellicott City, specially with Assistant Service Manager DeAndre Cooper he is very professional. I'm satisfied with his job.

DealerRater logo
DealerRater Feb 4, 2023

Not sure if this is the person I worked with to but my Sentra. Melvin was the sales person. Very good experience If the service department, that experience was good also.

Read at DealerRater

Google logo
Google Feb 3, 2023

Extremely PROFESSIONAL! 🎯

DealerRater logo
DealerRater Feb 1, 2023

Very happy with the service. The car was done earlier than expected. Called us as soon as it was done.

Read at DealerRater

Google logo
Google Jan 31, 2023

Met my expectation

Google logo
Google Jan 29, 2023

They will work to cover your needs, Melvin Barahona we really appreciate your help. Thank you so much.

DealerRater logo
DealerRater Jan 28, 2023

The entire sales crew and the finance manager extended a high degree of professionalism and courteous service to both my wife and me. They should be commended on their customer service and care.

Read at DealerRater

Google logo
Google Jan 27, 2023

GREAT EXPERIENCE Thank you Gabriel Nerys (General Manager) Thank you Sisto Averno (Finance Director) Thank you Melvin Barahona (Sales Consultant) You made my day with unforgettable great memory . You deserve all 5 stars well. Yasir Muhamed

DealerRater logo
DealerRater Jan 26, 2023

Service was completed faster than expected and everything was done correctly. Good job, A repeat customer.

Read at DealerRater

Google logo
Google Jan 25, 2023

Awesome experience from the moment we walked in the showroom, everyone was friendly and professional, our salesperson Hector was outstanding and Mr Sisto in finance is a great guy, And made the process painless, we love the vehicle and highly recommend them to anyone looking for a New or used Vehicle. Didn't get to ring the bell though lol

Google logo
Google Jan 22, 2023

Awesome experience Awesome dealership

Google logo
Google Jan 22, 2023

Had a wonderful experience buy a new car with Sisto Averno and Rafael Hernandez.


Leave Us A Review